We’d Love to Hear From You

Hey there! Ever had one of those moments where you just needed to talk to a real person? We get it. That’s why at xtrendybagspot Holdings, we’re not just another faceless online store. Our founder, Maria, still personally replies to emails—yeah, really. She started this business because she couldn’t find stylish, durable bags that didn’t cost a fortune. So, if you’ve got a question, a suggestion, or just want to chat about your latest bag obsession, we’re all ears.

Get in Touch

Honestly, we’ve tried those automated systems, and let’s just say… they’re not our thing. Here’s how you can reach us the old-fashioned (but way more reliable) way:

• Address: 37 Calle 23, Vedado, Havana 10400, Cuba
• Phone: +53 7 860 1234 (Pro tip: We’re early birds—try calling before noon for the quickest response!)
• Email: [email protected] (Maria usually replies within 24 hours, unless she’s hunting for new designs at local markets—then it might take 48.)

Our team’s around Monday–Friday, 9am–6pm PST, but we’ve been known to answer weekend emails with a cup of Cuban coffee in hand.

Your Voice Matters

Remember that time we completely redesigned our best-selling backpack because 12 customers said the pockets were too small? That’s the kind of stuff that happens when you speak up. Whether it’s:

• A zipper that gave you trouble (we’ll replace it—no questions asked)
• A color you wish we’d offer (turquoise? burnt orange? tell us!)
• Or just a story about how your xtrendybag survived a monsoon in Bangkok (we live for these)

…we genuinely want to know. Not to sound cheesy, but you’re why we do this.

P.S. If you’re wondering about our Havana address—yes, that’s where our design studio is! No, we don’t do local pickups (import laws are wild), but if you’re ever in town, we’ll happily recommend the best cafecito spots.